CRM Merchandiser- Female

16 hours ago

Delhi Delhi, India Harsh Clean Dhan Pvt Ltd ( Woosh) Full time

Role - Client Relationship Manager - Female

**Roles and Responsibilities**:

- Knowledge of International trade and export process.
- Having good exposer of handling Export business.
- Maintain the MIS report on daily basis and present to Reporting Manager.
- Ensures that customers receive the quickest service possible.
- Determines a course of action to resolve customer problems.
- Improved Informational Organization.
- CRM Improves Your Customer Service.
- Automation of Everyday Tasks.
- Greater efficiency for multiple teams.
- Establishing and maintaining strong relationships with them.
- Optimize and streamline your communication.
- Prepare & Process Orders & Quotations using CRM.
- Data collection from internal departments.
- Follow up with the plant team to ready the material and prepare a dispatch plan.
- Generate E-way bills & coordination with logistics.
- Coordinating the sales team by managing schedules, ling important documents and communicating relevant information.
- Sales, coordination, Calculations, Make PI, Maintain Data
- Must have outstanding customer service skills.
- Fluent English Speaking, mail writing, communication skills.
- Strong interpersonal and active listening skills.
- Must have good computer skills. (Advance Excel)
- Must be highly detail oriented and have the ability to effectively multi-task.
- Must have excellent management and leadership skills.
- Extensive knowledge of the products and services offered by the company.
- Excellent organizational skills and attention to detail.
- **Exp. 3 to 5 Year**
- **Computer Skill - Advance Excel, MS Office, Gmail, Outlook Etc.**

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

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