Training Officer

13 hours ago

Nariman Point Mumbai Maharashtra, India Crown Veterinary Services Pvt. Ltd Full time

**Job Summary**:
The Training Assistant will play a crucial role in supporting the training and development of the team members at Crown Vet. This position involves conducting induction sessions for new employees, coordinating with team members across various levels to ensure the timely submission of assessment sheets, managing logistics for training programs, conducting training sessions, performing audits as required, and maintaining a comprehensive tracker and database of trainee progress.

**Key Responsibilities**:

- **Coordination with team members across all levels**: Collaborate with mentors and mentees to monitor progress and ensure the timely submission of assessment sheets. Provide reminders and support as needed across the organisation.
- **Induction Sessions**: Conduct orientation and induction sessions for junior-level staff, introducing them into Crown vet protocols and culture.
- **Training Program Coordination**: Assist in the planning and execution of training programs, including scheduling sessions, preparing materials, and organizing resources.
- **Conducting Training Sessions**: Facilitate training sessions as required, ensuring content is delivered effectively.
- **Logistics Management**: Coordinate all logístical aspects of training programs, including room bookings, setup of training venues, and ensuring the availability of trainers, necessary equipment and materials.
- **Audits**: Conduct audits to ensure team members are following protocols and are compliant with Crown Vet standards.
- **Tracking and Reporting**: Maintain an up-to-date tracker and database of all the team members, documenting their progress, completed courses, assessment results, and any additional notes.
- **Feedback Collection**: Gather feedback from trainees and trainers post-training sessions to assess the effectiveness of the programs and identify areas for improvement.
- **Administrative Support**: Provide general administrative support to the training department, including document preparation, data entry, correspondence and coordination across all levels.

**Qualifications**:

- A Bachelor’s Degree in any field.
- 3 year’s experience in a similar capacity
- Excellent organizational skills with the ability to manage multiple tasks and deadlines.
- Strong communication skills, both written and verbal, with an ability to engage with staff at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is a MUST.
- Familiarity with Learning Management Systems (LMS) is a plus.
- High attention to detail and a methodical approach to maintaining records and databases.
- A proactive attitude, a willingness to learn and support the team members across the organisation.

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

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