Floor Supervisor

4 days ago

Mulund Mumbai Maharashtra, India SPF's HIRA MONGI NAVNEET HOSPITAL Full time

A Floor Supervisor's duties encompass overseeing daily operations within a specific area, ensuring smooth workflows, managing staff, and maintaining standards of quality and customer service. They are responsible for guiding employees, resolving issues, and ensuring company policies are followed. In some cases, they also handle tasks like inspecting areas, handling customer complaints, and managing inventory.

Here's a more detailed breakdown of a Floor Supervisor's typical responsibilities:
**Supervision and Guidance**:

- **Directing and Guiding Staff**:
Floor Supervisors provide instruction and support to employees, ensuring they understand their roles and responsibilities.
- **Monitoring Performance**:
They assess employee performance, offering constructive feedback and coaching to improve their skills.
- **Resolving Issues**:
Supervisors address and resolve conflicts or problems that may arise among team members.

**Operational Efficiency**:

- **Maintaining Cleanliness**:
They ensure the area is clean and organized, maintaining high standards of upkeep.
- **Managing Inventory**:
Supervisors may be responsible for tracking inventory levels and ensuring products are properly displayed.
- **Ensuring Adherence to Policies**:
They enforce company policies and procedures, ensuring compliance and consistency.

**Customer Service**:

- **Addressing Customer Concerns**:
Floor Supervisors are often the first point of contact for customers with questions or complaints, ensuring issues are resolved promptly and professionally.
- **Providing Excellent Service**:
They strive to ensure all customers receive high-quality service, creating a positive experience.

**Other Potential Duties**:

- **Training Staff**:
Supervisors may be involved in training new employees or providing ongoing skill development opportunities.
- **Coordinating with Other Departments**:
They may work with other departments to optimize overall organizational efficiency.
- **Handling Lost and Found Items**:
In some settings, they may be responsible for managing lost and found items.

Pay: From ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Work Location: In person

Expected Start Date: 01/06/2025

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