Customer Service Officer

2 days ago


Mumbai, India Kotak life Insurance Full time

Hello,

**Greeting from Kotak Life Insurance**

**Job Role - Customer Service (Inbound Process), It is Customer Service role there is no sales**

**Address - Building No. 21,7th Floor,Infinity Park,Off Western Express Highway, Goregaon-Mulund Link Road,Malad East, MUMBAI, Maharashtra, India**

**Contact Person - 8329688957 (Preeti Bhore)**

**Responsibilities**:

- Taking inbound calls to ensure that due procedure and quality standards are strictly adhered to.
- Attend training session and take support, wherever required
- Ensuring adherence to quality standards.
- Ensure that clients / customers are happy and satisfied at all times by providing prompt response & resolutions to their challenges at all times.

**Eligibility Criteria**:

- Qualification - Graduate
- Rotational Shift from 8:00am - 10:00pm

**Salary**: ₹10,276.55 - ₹27,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)



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