Finance Operations Processor,gsc's

**Business:Group Insurance COO/Operations**

**Open positions: 01**

**Role Title**:Finance Operations Processor***

**Global Career Band:0**8

**Location**:_(Country/City) :_** **India / Bangalore**

**Recruiter Name **:Shilpi Dhupar**

**Why join us? **_(Overview of Dept./Function)_**

Group Insurance team manages end to end Customer Life Insurance and this process has been in existence in GSC for past 21 years. We cater to UK and Singapore regions for Life Insurance policies. The enthusiastic team services various request from the customer throughout their journey with us from the New Business stage to Policy closure. Improving customer experience and making our processes simple, better and faster each day has remained as our key focus.

**The Opportunity**:_(Brief Overview of the Role)_**

The role holder is to ensure service standard is met so as to achieve operations excellence and the Company objectives. Handling Financial Operations requests with the required level of accuracy with attention to detail using strong analytical and logical reasoning skills

**What you’ll do**:_(List out Key Responsibilities)_**
- Creating payment forms and getting the payments approved
- Creating/issuing receipts for incoming funds & Matching
- Capturing the executive summary on the accounts and sharing with all stakeholders
- Reconciliation of Funds/Un allocated cash
- Liaising with Broker/Underwriting for collection of Debts and reduction of PDD’s (Provisional to Doubtful debts)
- Reviewing of Single Line Unallocated-cashes and matching appropriately
- Reconciliation and matching of Unallocated-cash Bulk payments received for more than 10 policies
- Reviewing the outstanding payments and Unallocation cashes to prepare a Refund Listing
- Account Modification & Termination
- Agent Commission Payment
- Campaign Commission payment
- GST Commission Payment
- Refund Premium Payment
- Staff Reimbursement
- Vendor Payments
- Magnitude Reporting
- Bank & Treaty reconciliation
- Creating payment/Transfer forms and getting the payments approved
- Creating/issuing receipts for incoming funds & Matching
- Capturing the executive summary on the accounts and sharing with all stakeholders
- Provide Expert Technical Support to the Team members / Process Lead
- Identify, facilitate and implement process improvement ideas to improve efficiency
- Process improvements to be identified and implemented

Requirements

**What you will need to succeed in the role**:_(Minimum Qualification and Skills Required)_**
- Graduate / post-graduate degree in accounting / finance preferred.
- 3-4 years in Finance function activities or similar required.
- Previous experience in a Shared Service Centre environment within Insurance Industry preferred.
- Transaction processing experience required.
- Fluency in English speaking, reading and writing
- Exposure to working on AS400, Sun System & PeopleSoft would be an advantage
- Good logical, analytical and problem solving abilities
- Attention to detail and accuracy
- Ability to handle process escalations, identify issues and risks and propose resolution
- Ability to multi-task and prioritize work
- Ability to work harmoniously as part of a team

**What additional skills will be good to have? **_(List out good to have skills and certifications)_**
- Employees must meet performance and behavioral standards as defined in the policy.
- Application form should be submitted along with the current CV.
- The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.
- Right to work is required. Local employment rulings and restrictions will apply.

**You’ll achieve more at HSBC**

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

**Issued By HSBC Electronic Data Processing (India) Private LTD