Customer Relationship Executive

1 week ago

Malappuram, India AM HONDA Full time

AM Honda is an authorized Honda 2 Wheeler dealer. The history of AM HONDA is nothing more than the history of our challenges and achievements in creating delighted customers. In 2000 we entered into automobile industry AM motors and with its tremendous success we expanded our business in 2004 to two wheeler industry as well through AM HONDA.AMHONDA is a 4 S Honda Two Wheeler Dealer got inaugurated in October 2004 and certified as an ISO 90001-140001 company by TUV South Asia on March 2006 that is an 17 th month of operation.Now it is the leading Honda Two Wheeler Dealership in Kerala having 13 networks across Malappuram District and awarded many times for its excellent performance in all India level.

**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

CONTACT : 9895400111 ,98957 11006

**Salary**: ₹10,000.00 - ₹150,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

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