Receptionist / Telecaller

2 days ago


Chandigarh Chandigarh, India Naman Sharma IAS Academy Full time

**Job Summary:

- **

We, at Naman Sharma IAS Academy, are hiring a **Receptionist cum Telecaller** for our **renowned UPSC Coaching Academy in Chandigarh**. If you have **strong English proficiency, excellent communication skills, and basic computer proficiency**, we want you on our team This role involves **handling inquiries, student counseling, and front desk operations**.

**Key Responsibilities:

- **
- **Telecalling & Follow-ups** - Handle inbound/outbound calls, follow up on leads, and assist in student inquiries.
- **Student Counseling & Course Guidance** - Explain batch details, fee structures, and enrollment procedures persuasively.
- **Front Desk Management** - Greet visitors, manage walk-in inquiries, and maintain a professional reception area.
- **Appointment & Seminar Coordination** - Schedule counseling sessions, seminar bookings, and admissions meetings.
- **Sales & Conversion Support** - Convince potential students to attend seminars and enroll in courses.

**Required Qualifications & Skills:

- **

**English Proficiency** - Strong verbal and written communication skills.
**Excellent Communication & Soft Skills** - Clear articulation, engaging personality, and confident interaction ability.
**12th Pass / Graduate (Any Stream)** with relevant experience preferred.
**1+ years of experience in telecalling, customer handling, or front desk management is a plus.**
**Multitasking & Organizational Skills** - Ability to manage calls, walk-ins, and administrative tasks efficiently.
**Smart Thinking & Problem-Solving Ability** - Handle queries smartly and provide quick resolutions.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you ever used Google Sheets, Gmail, Microsoft Excel etc.?

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Chandigarh, Chandigarh (preferred)

Work Location: In person



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