
Receptionist Cum Telecaller
2 days ago
Job Summary:We are looking for a friendly, confident, and well-spoken Receptionist cum Telecaller to manage front-desk responsibilities and handle outbound/inbound calls. The ideal candidate should have excellent communication skills, a pleasing personality, and a customer-first attitude.
Key Responsibilities:
- Reception Duties:Greet and welcome visitors professionally.
- Answer, screen, and forward incoming calls.
- Maintain the reception area and ensure cleanliness.
- Handle incoming and outgoing mail and courier services.
- Maintain visitor logs and issue visitor passes if required.
Telecalling Duties:
- Make outbound calls to prospective clients/customers.
- Explain company products/services and generate interest.
- Follow up on leads and maintain call logs.
- Handle inbound inquiries and resolve customer queries.
- Schedule appointments or product demonstrations if needed.
- Maintain database of customer interactions in CRM or Excel.
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