Front Desk Executive
2 days ago
**Job Description: Front Desk Manager - Skinfinity Derma, Gurgaon**
**Position**: Front Desk Manager
**Location**: Skinfinity Derma, Gurgaon
**Working Hours**: 10:00 AM - 8:00 PM
**Salary**: ₹20,000 - ₹35,000 per month
**Incentives**: Performance-based incentives
**Food Facility**: Available
**About Us**:
Skinfinity Derma is a leading skincare and hair care clinic in Gurgaon, specializing in advanced dermatological treatments. We are committed to providing the best care and customer service to our clients in a comfortable and professional environment.
**Responsibilities**:
- **Reception Management**: Greet and welcome clients with a friendly and professional demeanor.
- **Appointment Scheduling**: Manage appointments for consultations, treatments, and follow-ups. Coordinate with doctors and patients to ensure smooth operations.
- **Customer Service**: Provide exceptional customer service by addressing concerns, offering information on services, and maintaining a pleasant clinic environment.
- **Billing & Payments**: Process payments, issue receipts, and maintain accurate records of transactions.
- **Clinic Organization**: Ensure the front desk area is clean, organized, and welcoming. Handle the daily administrative tasks and ensure the smooth functioning of the clinic's operations.
- **Inventory Management**: Maintain stocks of necessary office supplies and inform management about reordering requirements.
- **Collaboration with Team**: Work closely with the medical and support staff to ensure seamless patient care.
**Requirements**:
- **Experience**: Minimum 3-4 years of relevant experience in a front desk role, preferably in a skincare, haircare, or medical healthcare setting.
- **Skills**: Strong communication and interpersonal skills, excellent organizational abilities, and a customer-focused approach.
- **Computer Proficiency**: Knowledge of MS Office and clinic management software.
- **Attention to Detail**: Ability to manage multiple tasks efficiently while maintaining accuracy.
- **Professional Appearance**: Must present a polished, professional image and have a friendly, approachable demeanor.
**Benefits**:
- Competitive salary package (₹20,000 - ₹35,000/month).
- Performance-based incentives to reward outstanding contributions.
- Food facility available on-site.
- Opportunity to work in a well-established and growing dermatology and healthcare clinic.
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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