Customer Service/administrative Support

1 week ago

Bengaluru, India Karma Club Experience Full time

We are currently seeking a Customer Service Representative to join our team. This role is crucial in ensuring that international guests have a seamless booking experience and receive top-notch customer service.

**Job Summary**: As a Customer Service Representative at [Your Company Name], you will be responsible for providing excellent customer service to international guests, handling booking inquiries and ensuring bookings are converted successfully. You will also play a critical role in maintaining and updating our booking system and providing essential reports to the management team.

**Key Responsibilities**:

- Liaising with International Guests:

- Ensure a high level of customer satisfaction by promptly addressing guest concerns and inquiries.
- Conversion of Inquiries to Bookings:

- Utilize persuasive communication and product knowledge to encourage guests to finalize their bookings.
- Report Preparation:

- Generate and maintain reports on arrivals, show schedules, special deals, and booking statistics.
- Provide insights and analysis based on the data to help the management team make informed decisions.
- Booking System Management:

- Enter and update bookings in our booking system, ensuring accuracy and completeness of guest information.
- Record payment details and ensure the system is up to date with the latest booking information.
- Payment Transmittal:

- Prepare a consolidated payment report at the end of each month, summarizing all transactions and payment details.
- Collaborate with the accounts department to ensure timely and accurate processing of payments.

**Qualifications**:

- Excellent written and verbal communication skills in English (knowledge of additional languages is a plus).
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Exceptional customer service skills, with a focus on ensuring guest satisfaction.
- Problem-solving skills and the ability to handle guest inquiries and issues effectively.
- Strong organizational and time management skills.
- Education and Experience:

- High school diploma or equivalent (Bachelor's degree is a plus).
- Prior experience in customer service or hospitality industry is preferred.
- Experience with booking systems and report generation is an advantage.

Immediate Joining

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Expected Salary

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

  • RCM Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Customer Service Administration

    1 week ago

    Bengaluru, India IPETRONIK GmbH & Co. KG Full time

    View job here Customer Service Administration Full Time Hybrid Bengaluru, India With Professional Experience 8/13/25 Key Responsibilities: Support the sales team by preparing and following up on sales quotations made for clients. Handle customer orders received via phone, email, or mail, ensuring correct pricing, discounts, and product codes are applied....

  • Customer Service Representative Itpl Bangalore

    2 weeks ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

  • Customer Support

    6 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support Administrator

    5 days ago

    Bengaluru, Karnataka, India SolarEdge Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • Customer Support Administrator

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to...

  • Customer Support Administrator

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • Governance & Administrative Support Analyst

    2 days ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    About Us: Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit...

  • Customer Support Administrator

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • Customer Support Administrator

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to...