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Cash Audit Associate

2 weeks ago

Hyderabad Telangana, India Ivy CompTech Full time

**The role**:
Accountable for accurate reporting, investigation and reduction of cash and revenue leakage within the retail business. You will be responsible for carrying out day to day duties of the Cash Audit team and supporting operational business units.

**Key Responsibilities**:
Conduct analysis on weekly audits prior to release, eliminating wastage of audit resource
- Collate weekly and monthly analysis on audit outcomes
- Develop reports, dashboards, datasets, and other reporting tools
- Identify gaps in existing information and opportunities for new levels of support
- Liaise with business functions to support ongoing and upcoming projects
- Look for solutions to problems with data
- Provide support and cover for Cash Audit Team Lead
- Conduct reviews and attend regional team meetings with Area managers, increasing the focus on prevention and visibility at source
- Provide weekly and monthly reporting and feedback to retail stakeholders
- Report on output and provide trend analysis to key stakeholders
- Liaise with the Hyderabad team, ensuring transactional tasks are completed offshore and value-added tasks receive priority in the UK
- Utilise internal systems to analyse and investigate expense claims, manual freebets and ex - gratia payments
- Escalate potential fraud and policy abuse
- Document and report on outcome of investigations
- Monitor and analyse feedback loops with business units, and 3rd parties, ensuring variance approval.
- Meet and adhere to tight investigation and feedback deadlines
- Liaise with OTC central audit, Security and Operations teams to drive process improvements at source.
- Continue to improve audit process and parameters, with an increasing focus on prevention.
- Assist in providing concise documentation for Audit Committee.
- Build relationships with internal and external auditors, other business units and 3rd party prviders
- Review CCTV to support evidence of Fraud
- Support investigations where fraud has occurred, documenting related information and uploading cases to Service Now
- Monitor Service Now cases to ensure timely closure to meet critical control deadlines
- Support Cash Management team with debit card investigations
- Support Cash Management team with debit card chargebacks
- Support defalcations reporting process

**Specialist Skills and Experience**

**Desirable**:

- AAT Technician or equivalent preferred or willing to study
- Good standard of Mathematics and English

**Essential**:

- Strong numeracy skills and attention to detail.
- An Interrogative nature when reviewing problems.
- Strong Excel and data manipulation skills
- Strong written and verbal communication skills as well as the ability to influence other people, including peers and various levels of management
- Ability to work under pressure with mínimal supervision and to plan own time and prioritise tasks effectively.
- Ability to think outside the box, uncover patterns and related contingencies
- Awareness of impact decisions have on others
- Reconciliation experience
- Adhering and delivering results to strict deadlines
- Ability to quickly grasp new concepts and tools
- Comfortable working in a fast-paced environment
- Willingness to adapt to changes and learn new tools