Operations Automation Associate

**JOB DESCRIPTION**
You are a strategic thinker and passionate about driving solutions. You have found the right team.

As a Operation Automation ASsociate within our Regulatory Operations CoE team, you will be dedicated to automating and optimizing reports for the RegOps Center of Excellence. You will achieve this through both strategic and tactical solutions, utilizing a variety of Business Intelligence (BI) tools to create low-touch processes that enhance regulatory reporting. Your efforts will focus on mitigating risks and delivering efficiencies by improving reporting processes.

**Responsibilities**:

- Manage stakeholder expectations effectively and facilitate decision-making by providing the right level of information and timely escalation when required.
- Ensure all process and supporting documents (SOPs, FSLAs, Service Requests, IAS charters) are maintained up-to-date, and all escalations are done on a timely basis.
- Collaborate cross-functionally to efficiently cater to Business deliverables.
- Drive change management projects and new reporting requirements independently.
- Provide ad-hoc data support upon request by the business.
- Ensure accurate and timely resolutions of all queries.
- Engage in continuous learning and upskilling to effectively contribute towards business deliveries.
- Exhibit a proactive approach towards identifying problems and solutions.
- Demonstrate ownership in ensuring the completion of assigned projects in a timely manner.
- Articulate problem statements and solution strategies impactfully.
- Plan and report the status of ongoing projects and tasks to senior management.

**Required qualifications, capabilities and skills**
- Possess 5+ years of financial services experience in areas like Private Banking, Reporting, Intelligent Automation, and Process Improvement.
- Demonstrate strong expertise in BI tools such as Alteryx, UiPath, Tableau, Signavio, and Python.
- You must hold at least a Bachelor's degree or above
- Showcase strong data analytical skills and a financial services or business consultancy background.
- Demonstrate a track record of setting and achieving challenging goals, with a Bachelor's degree from an accredited institution.
- Display good project management skills with the ability to plan, prioritize, and deliver against deadlines.
- Think laterally and convey an understanding of the big picture, with strong communication and presentation skills.
- Collaborate effectively with partners across multiple disciplines, functions, and locations.
- Be a self-starter who is analytical and creative, with the ability to quickly analyze information and reach innovative solutions.
- Prioritize work effectively, meet tight deadlines, and interact and communicate effectively with all levels of staff.
- Be a strong team player, result-oriented, and maintain a positive outlook, accepting challenges that take them outside their comfort zone.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.