Operations Automation Associate

**JOB DESCRIPTION**
Elevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow automation, and revolutionize while streamlining the firm’s processes.

As an Operations Automation Senior Associate in Wealth Management Operations, you will be part of the team responsible changing the way we do business through the implementation of intelligent automation solutions. Conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.

**Responsibilities**:

- Engage with stakeholders to support process automation engagements.
- Implement operational automation strategies with intelligence tools.
- Utilize automation solutions to enhance capacity and reduce risks.
- Support development of the Data Analytics framework.
- Coach and mentor team members on automation tools.
- Identify and collaborate on OKRs and KPIs for automation benefits.
- Ensure timely communication with business partners and management.
- Ensure compliance with Intelligent Solutions standards.
- Develop infrastructure for low-code automation capabilities.
- Train new team members in using automation toolsets.
- Deliver training curriculum on workflow automation.

**Required Qualifications, Capabilities, and Skills**:

- Demonstrate 5+ years of experience in data analysis and risk assessment.
- Utilize Microsoft Office suite effectively.
- Use analytical skills to navigate unstructured situations.
- Collaborate consistently across all business levels.
- Deliver projects across multiple streams with varying complexities.

**Preferred Qualifications, Capabilities, and Skills**:

- Hold a Bachelor's or higher degree.
- Exhibit advanced skills in business analysis and development.
- Understand technological development methodologies.
- Communicate complex concepts to senior audiences confidently.
- Lead projects successfully regardless of approach.
- Articulate technical concepts with clarity.
- Think structurally and communicate effectively.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.