Tele Caller Executive

2 days ago

HSR Layout Bengaluru Karnataka, India Aranyakaa Farms Full time

**Job Overview**: As a Tele caller at Aranyakaa Farms, you will play a key role in our sales and marketing efforts. You will be responsible for reaching out to potential and existing customers, promoting our products, to enhance customer satisfaction and retention.

**Key Responsibilities**:

- **Outbound Calls**: Conduct outbound calls to potential and existing customers to introduce our products, services, and special offers.
- **Lead Generation**: Identify and qualify new leads through proactive outreach and follow-up.
- **Customer Interaction**: Address customer inquiries, resolve issues, and provide information about our products, services, and promotions.
- **Database Management**: Maintain and update customer records in our CRM system, ensuring accuracy and completeness.
- **Sales Support**: Assist with order processing, track sales metrics, and provide feedback on customer preferences and market trends.
- **Promotional Campaigns**: Support marketing campaigns by providing feedback on customer responses and helping to refine messaging.
- **Reporting**: Prepare and submit regular reports on call outcomes, customer feedback, and sales progress.
- **Collaboration**: Work closely with the sales and marketing teams to align strategies and ensure consistent messaging.

**Qualifications**:

- **Experience**: Previous experience in a telecalling or customer service role is preferred but not required.
- **Communication Skills**: Excellent verbal communication skills with a clear and pleasant phone manner.
- **Persuasiveness**: Ability to effectively pitch products and handle objections with confidence and professionalism.
- **Customer Focus**: Strong commitment to providing outstanding customer service and maintaining positive customer relationships.
- **Organizational Skills**: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- **Adaptability**: Ability to adapt to changing product lines and customer needs in a dynamic environment.

**Preferred Attributes**:

- **Passion for Sustainability**: A genuine interest in sustainable farming and organic products.
- **Team Player**: Collaborative spirit and willingness to support team goals and initiatives.

**Benefits**:

- Competitive salary
- Health and wellness benefits
- Opportunities for professional development
- Employee discounts on Aranyakaa Farms products
- Positive and supportive work environment

Pay: ₹15,000.00 - ₹25,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 20/09/2024

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