Platform Support

2 weeks ago

Bengaluru Karnataka, India ESDS Software Solution Full time

**Brief Background**

**What the Role needs to Achieve**
- Manage and administer hypervisors that virtualize hardware resources.

**ROLES AND RESPONSIBILITIES**

**Cloud Stack Deployment & Configuration**: Deploy and configure all layers of the cloud platform stack—including orchestration, virtualization, and storage components—ensuring seamless integration and scalability.

**Hypervisor Management**: Install, configure, and maintain hypervisors, including provisioning and tuning of virtual machines and underlying compute resources.

**Network Design & Implementation**: Design and configure virtual and physical networking components to support multi-tenant cloud infrastructure, including VLANs, bridges, virtual switches, and firewalls.

**Platform Optimization & Tuning**: Continuously tune performance across the platform stack—compute, network, and storage—to maximize efficiency, reliability, and responsiveness.

**Monitoring, Troubleshooting & Bug Identification**: Monitor platform health and resource utilization. Proactively identify and resolve issues, including isolating bugs in infrastructure components and collaborating with development/engineering teams for resolution.

**Security & Patch Management**: Implement and manage patching across all components of the platform stack to ensure security, stability, and compliance.

**User Enablement & Training**: Serve as the first point of contact for platform users. Provide onboarding, documentation, and training to ensure smooth adoption and self-service usage of the platform.

**Documentation & Knowledge Management**: Maintain clear and comprehensive documentation for all configurations, operational procedures, known issues, and troubleshooting guides.

**ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED**
- Proficiency with virtualization platforms such as VMware vSphere, Microsoft Hyper-V, or KVM.
- Experience with hypervisor management tools (e.g., vCenter, SCVMM, virsh, oVirt).
- Strong understanding of networking, storage, and security principles in virtualized infrastructures.
- Solid system administration skills in Linux and/or Windows operating systems.
- Strong proficiency in data structures and algorithms, with a genuine passion for programming (preferably in Python or Go).
- Familiarity with infrastructure automation and scripting for operational efficiency.
- Excellent analytical, troubleshooting, and communication skills.

**EDUCATIONAL QUALIFICATIONS**
- Bachelor’s degree in Computer Science, Information Systems, or a related technical field.

**EXPERIENCE**
- 3+ years of hands-on experience managing and administering hypervisors in a production environment.

**Job Features**:

- Job Category

Software Division
- Reporting to

CTO Org

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