Jr.associate - Uk Quotations

**Job Summary**: Entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management.
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)

Maintains specific account records as required by management.
Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts.
Performs other duties as assigned.

QUALIFICATIONS (Education/Training, Experience and Certifications)

Post-secondary education or equivalent job experience; college degree preferred but not required
Minimum 5 years of experience in mining or commercial assay laboratory or related field required
Computer skill and aptitude to operate a variety of computer software programs and systems is required

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

Exceptional communication and interpersonal skills
Display ability to be a strong team player
Excellent organizational skills
Skilled in relationship building is required

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in an office environment with extensive regional travel to customer locations. Travel requirement typically 1 week per month.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

**DISCLAIMER**:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.

**EEO Statement**:
We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial or local laws.

3rd party non-solicitation policy