Customer Care Executive

2 weeks ago

Chennai, India Shriram life insurance company Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Tamil (preferred)

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