Chat & Email Associate

2 weeks ago

Gurgaon, India AWE-INSPIRING PRODUCTS AND SERVICES PRIVATE LIMITED Full time

**Responsibilities**:

- Provide accurate and detailed information regarding products, services, and policies.
- Address customer concerns, resolve issues, and escalate problems when necessary.
- Offer personalized and professional assistance to ensure customer satisfaction.
- Maintain a high level of product knowledge to provide effective support.
- Document customer interactions, inquiries, and resolutions accurately.

**Requirements**:

- Strong typing skills and ability to multitask efficiently.
- Ability to empathize with customers and provide appropriate solutions.
- Detail-oriented with good organizational and problem-solving abilities.
- Ability to work in a fast-paced environment and handle high volumes of inquiries.

**Job Types**: Full-time, Part-time

**Salary**: ₹18,000.00 - ₹26,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

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