Parents Relationship Officer

24 hours ago

Gwalior Madhya Pradesh, India Neoteric World School Full time

**Key Responsibilities**:

- **Parent Communication**:

- Serve as the primary point of contact for parents, addressing queries, concerns, and feedback in a timely and professional manner.
- Facilitate regular communication between parents and the school regarding student progress, events, and important updates.
- Organize and host parent-teacher meetings, workshops, and events to strengthen school-parent partnerships.
- **Relationship Building**:

- Develop and maintain strong, trust-based relationships with parents, ensuring their concerns and suggestions are heard and addressed.
- Promote a positive and inclusive school culture by working collaboratively with parents to create a supportive community for students.
- Assist in conflict resolution when necessary, mediating any misunderstandings or disputes between parents and school staff.
- **Event Coordination**:

- Assist in organizing and coordinating school events, parent meetings, open houses, and extracurricular activities.
- **Data Management and Reporting**:

- Maintain detailed records of parent interactions, feedback, and concerns.
- Provide regular reports to school leadership on parent engagement, areas for improvement, and any emerging trends or issues.
- **Support Student Development**:

- Work closely with the teaching staff to ensure that parents are well-informed about their child’s academic progress, behavior, and overall development.
- Collaborate with other school departments to ensure that parent concerns related to students are addressed and followed up on appropriately.
- **Promote School Mission & Values**:

- Help parents understand and align with the school’s mission, vision, and educational goals.
- Provide information and resources to parents to support their child’s learning and development at home.

**Qualifications**:

- **Education & Experience**:

- Bachelor's degree in Education, Communication, Social Work, or a related field (preferred).
- Proven experience in customer service, public relations, or a similar role, preferably in an educational environment.
- **Skills & Competencies**:

- Excellent interpersonal and communication skills, with the ability to engage parents from diverse backgrounds.
- Strong problem-solving abilities and a calm, empathetic approach to conflict resolution.
- Organizational skills and the ability to manage multiple tasks and deadlines efficiently.
- **Personal Attributes**:

- Professional, friendly, and approachable demeanor.
- High level of discretion and confidentiality in handling sensitive information.
- A passion for education and a commitment to creating a positive experience for students and their families.

**Working Conditions**:

- Ability to work flexible hours, including evenings and weekends as needed.
- Occasional travel for meetings or events.

[Your School/Organization Name] is an equal opportunity employer and encourages individuals from all backgrounds to apply.
- This Job Description can be customized to better fit the specific needs of your institution. It outlines the core responsibilities and qualifications required for a Parents Relationship Officer and the overall role in ensuring a strong partnership between parents and the school.

Pay: ₹20,389.97 - ₹30,982.18 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9109900430
Application Deadline: 20/12/2024

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