Customer Relationship Officer

7 days ago

Gwalior, India Firstcry.com Full time

**Job description**

Company profile:
**Project Description: (Project on which the new hire will work)**

Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role

Ø - Understanding of the retail sales process

Ø - Familiarity with consumer behavior principles

Ø - Knowledge of inventory stocking procedures

Ø - Basic math skills

Ø - Track record of achieving sales quotas

Ø - Excellent communication skills, capable of building trusting relationships

Ø - Ability to perform in fast-paced environments

Ø - Flexibility to work various shifts

**Roles and responsibilities**:
Ø -Greet and direct customers

Ø -Provide accurate information (e.g. product features, pricing and after-sales services)

Ø - Answer customers’ questions about specific products/services

Ø - Conduct price and feature comparisons to facilitate purchasing

Ø - Cross-sell products

Ø - Stay up-to-date with new products/services

**Salary**: Up to ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Retail sales (preferred)
- showroom sales (preferred)

**Language**:

- English (preferred)

Work Location: One location

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