Dispatch Executive

2 days ago


Bhandup Mumbai Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

Hi,

Greetings

We have job opening with Poetry by Love & Cheese Cake

Position : Dispatch Executive
Location : Bhandup

Exp.: 4+ Years in Dispatch from F&B
CTC : 20K to 27K

Key responsibilities of a Dispatch Executive (F&B):

- **Order Receiving and Verification**:

- Receive online or phone orders from customers and verify order details for accuracy.
- Check for any special instructions or dietary restrictions.
- **Order Prioritization and Packaging**:

- Prioritize orders based on delivery timeframes and customer locations.
- Accurately pack food items according to company standards, ensuring proper food presentation and packaging integrity.
- **Quality Control**:

- Inspect food items before dispatch to ensure quality and adherence to food safety guidelines.
- Monitor packaging materials like bags, boxes, and cutlery for proper quantity and condition.
- **Delivery Driver Assignment**:

- Assign orders to available delivery drivers based on their location and delivery route optimization.
- Communicate order details clearly to drivers through the dispatch system.
- **Order Tracking and Monitoring**:

- Track the progress of deliveries in real-time using a dispatch system.
- Address any delivery delays or customer concerns promptly.
- **Communication and Coordination**:

- Maintain open communication with kitchen staff regarding order readiness and any changes.
- Coordinate with delivery drivers to ensure smooth delivery process.
- **Reporting and Record Keeping**:

- Maintain detailed logs of dispatched orders, including timestamps, order details, and delivery status.
- Identify and report any issues related to order accuracy, food quality, or delivery delays.

Thanks
Bhagyashree
9076335135

Pay: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- Dispatching: 3 years (required)

Work Location: In person


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