Dispatch Executive
2 days ago
Hi,
Greetings
We have job opening with Poetry by Love & Cheese Cake
Position : Dispatch Executive
Location : Bhandup
Exp.: 4+ Years in Dispatch from F&B
CTC : 20K to 27K
Key responsibilities of a Dispatch Executive (F&B):
- **Order Receiving and Verification**:
- Receive online or phone orders from customers and verify order details for accuracy.
- Check for any special instructions or dietary restrictions.
- **Order Prioritization and Packaging**:
- Prioritize orders based on delivery timeframes and customer locations.
- Accurately pack food items according to company standards, ensuring proper food presentation and packaging integrity.
- **Quality Control**:
- Inspect food items before dispatch to ensure quality and adherence to food safety guidelines.
- Monitor packaging materials like bags, boxes, and cutlery for proper quantity and condition.
- **Delivery Driver Assignment**:
- Assign orders to available delivery drivers based on their location and delivery route optimization.
- Communicate order details clearly to drivers through the dispatch system.
- **Order Tracking and Monitoring**:
- Track the progress of deliveries in real-time using a dispatch system.
- Address any delivery delays or customer concerns promptly.
- **Communication and Coordination**:
- Maintain open communication with kitchen staff regarding order readiness and any changes.
- Coordinate with delivery drivers to ensure smooth delivery process.
- **Reporting and Record Keeping**:
- Maintain detailed logs of dispatched orders, including timestamps, order details, and delivery status.
- Identify and report any issues related to order accuracy, food quality, or delivery delays.
Thanks
Bhagyashree
9076335135
Pay: ₹20,000.00 - ₹27,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Experience**:
- Dispatching: 3 years (required)
Work Location: In person
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