Receptionist/administrator
10 hours ago
**Job Title: Receptionist**
**Location**:Kalyan West**
**Job Type**:Full-Time**
**About Us**:
**Infinity Inn LLP (K D Residency)** is a vibrant and welcoming restaurant and bar known for its exceptional service and inviting atmosphere. We are looking for a dynamic, friendly, and professional Receptionist to join our team. This role is crucial in providing the first impression of our establishment, ensuring that every guest feels welcome and valued.
As a Receptionist, you will be the face of **Infinity Inn**. You will greet and assist guests as they enter the restaurant, manage reservations, handle customer inquiries, and ensure that every guest has a pleasant and memorable experience. Your role will be pivotal in maintaining smooth operations and upholding our commitment to excellent service.
**Key Responsibilities**:
- Greet guests with a warm and friendly welcome, ensuring a positive first impression.
- Manage reservations, confirming bookings, and accommodating walk-ins.
- Assist guests with menu inquiries, seating arrangements, and special requests.
- Coordinate with servers and kitchen staff to ensure timely seating and smooth guest flow.
- Maintain a clean and organized front desk area.
- Handle guest complaints or concerns with professionalism, escalating issues as necessary.
- Monitor the dining room and bar to ensure guest satisfaction.
- Assist in processing payments and handling cash transactions.
- Help with administrative tasks, such as maintaining guest logs, filing, and inventory management when needed.
**Requirements**:
- Previous experience as a receptionist, host, or in customer service is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and a friendly, outgoing demeanor.
- Strong organizational skills with attention to detail.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic knowledge of computer systems and reservation software.
- Ability to remain calm under pressure and handle difficult situations with tact.
Contact us : 8424802990 | 8108211001 | 8769298085 | 8767666616
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Receptionist: 1 year (preferred)
Work Location: In person
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