Receptionist
2 days ago
Role & responsibilities
- Greet and welcome guests, clients in a courteous and professional manner.
- Answer, screen, and forward incoming phone calls and emails promptly.
- Maintain the reception area ensure it is tidy, organized, and presentable at all times.
- Manage visitor logs, issue visitor passes, and notify relevant staff of guest arrivals.
Handle all incoming and outgoing mail, courier services, and deliveries.
Assist in scheduling and coordinating meetings, appointments, and conference rooms.
- Maintain office supplies inventory and place orders when necessary.
- Support HR or Admin teams with clerical duties such as filing, data entry, and documentation.
- Handle travel arrangements, hotel bookings, and transport coordination for staff or guests (if required).
Maintain and update contact lists and staff directories.
Provide information and assistance to clients, vendors, and visitors professionally.
- Address and resolve inquiries or direct them to the appropriate department.
- Maintain confidentiality of company information and guest data.
Preferred candidate profile
- Bachelors Degree / Diploma in Business Administration, Hospitality, or related field.
- Proven experience (1–3 years) as a Receptionist, Front Desk Executive, or similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficient in MS Office (Word, Excel, Outlook) and basic office equipment operation.
- Professional appearance and demeanor.
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