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Telecaller

2 weeks ago

Edapally Kochi Kerala, India Kreative Sparkz Full time

**Responsibilities**:

- Handle huge volumes of inbound and outbound telecalling
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers.
- Modifying sales pitches in response to customer demand.
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during telecalling
- Adhere to organisational guidelines and methodology while telecalling
- Generate sales by making cold calls to active or old clients
- Proven track record of being a telecaller and conducting sales through the telephone
- Ability to switch the communication style based on social cues and conversational hints

**Required skills and qualifications**
- Bachelor’s degree or high school diploma
- Strong communication skills and command of the English language
- Previous experience in a telecaller job or similar role
- Ability to close sales through the right negotiation skills

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)

**Language**:

- English (required)
- hindi (preferred)

Work Location: In person