Customer Support Associate

13 hours ago

Kolkata West Bengal, India Tech Mahindra Full time

**Greetings from Tech Mahindra **

**Job description**:
Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must:

- Empathy towards the customer
- Problem Solving Skills
- Excellent Communication

**Qualification**:

- Excellent communication in English.
- Rotational shift (should be comfortable with night shift) will be there.
- 30 wpm & 90% accuracy.
- Should not be pursuing any regular courses.

**Salary**:
14k-15K In-hand (Fresher)

**Training & Induction Location-**

Tech Mahindra LTD, DLF II Special Economic Zone, 11th Floor, Tower, 1B & 1C, DLF IT Park, Phase-II, Premises No. II F/1 Rajarhat Kolkata

**Work Location( Post Training)-**

11F, 04, Street Number 372, Action Area I, IIF, New Town, Chakpachuria, West Bengal 700156

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Kolkata, West Bengal (preferred)

Work Location: In person

Expected Start Date: 03/12/2024

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