Customer Support Executive

2 days ago


Kochi Kerala, India IntrCity by RailYatri Full time

**Desired Experience & Skills:

- **
- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be **Proficient in Hindi** and English, any other language knowledge would be an added advantage.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Diploma (preferred)

**Language**:

- Hindi (required)

Work Location: In person



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