Customer Support Associate

4 days ago

Kanchipuram, India Tekhunt Solutions Full time

Responsibilities for Customer Service Associate

Maintain an updated knowledge of the organization's products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kancheepuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7339610481

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