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Tele Caller Executive

3 weeks ago

Simmakkal Madurai Tamil Nadu, India AstroWebSolution Full time

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to generate leads and sales.
- Communicate effectively with customers in Tamil, English.
- Understand customer needs and provide appropriate solutions or information.
- Follow up on leads and convert them into sales or appointments.
- Meet or exceed daily, weekly, and monthly call targets.
- Handle customer queries and resolve issues in a timely and professional manner.
- Collaborate with the sales team to ensure smooth handover of leads and customer information.
- Provide feedback on customer responses and market trends to help refine strategies.

**Qualifications and Skills**:

- Proficiency in Tamil, English.
- Proven experience as a Telecaller, Customer Service Representative, or in a similar role.
- Excellent verbal communication and interpersonal skills.
- Ability to handle rejection and remain positive during high-pressure situations.
- Strong persuasion and negotiation skills.
- Basic computer knowledge, including familiarity with CRM software and MS Office.
- High school diploma or equivalent; a degree in any field is a plus.

**Preferred Attributes**:

- Experience in the IT Sales, Sales & Marketing industry.
- Prior experience in a customer-facing role.
- Ability to work independently as well as in a team.

**What We Offer**:

- Competitive salary and performance-based incentives.
- A friendly and collaborative work environment.
- Opportunities for professional growth and development.

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person