Tele Caller Executive

7 days ago

Koundampalayam Coimbatore Tamil Nadu, India BizTechnovations Full time

**Lead Conversion - Outbound Calling**:
**Job Types**: Full-time

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Additional Compensation based on Performance

Job opportunity for Tele Caller Executive at Biztechnovations Private Limited.

**Eligibility criteria**:
Graduate / Undergraduate

Language: Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)

Location : Coimbatore

Must be able to join immediately.

**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call Centre database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.

**Requirements and skills**
- Previous experience in a tele caller role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
- MS Office skills

**Benefits**:

- Commuter assistance

**Job Features**:

- Job Category- Call Center

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