Operation Executive

4 days ago


Pune Maharashtra, India APEX TRANSLINES PVT.LTD Full time

The Branch Operations Executive plays a pivotal role in overseeing the day-to-day operations of a logistics branch or facility. They are responsible for managing branch operations, ensuring efficient utilization of resources, and delivering exceptional service to customers.

**ey Responsibilities**:

- **Branch Operations Management**: Oversee all aspects of branch operations, including warehousing, transportation, and distribution activities. Ensure smooth and efficient operations to meet customer demands and service level agreements.
- **Team Leadership**: Lead and supervise a team of operations staff, including warehouse workers, drivers, and administrative personnel. Provide guidance, support, and training to ensure team members perform effectively and meet performance targets.
- **Resource Planning and Allocation**: Plan and allocate resources, including manpower, vehicles, and equipment, to optimize operational efficiency and productivity. Monitor resource utilization and adjust allocation as needed to meet changing demands.
- **Customer Service**: Ensure high levels of customer satisfaction by providing timely and accurate information, addressing customer inquiries and concerns, and resolving issues in a prompt and professional manner. Foster strong relationships with key customers to enhance loyalty and retention.
- **Inventory Control**: Oversee inventory management processes, including receiving, storage, and dispatching of goods. Implement inventory control measures to minimize stock discrepancies, shrinkage, and obsolescence.
- **Health and Safety Compliance**: Ensure compliance with health and safety regulations and company policies. Promote a culture of safety awareness and adherence to safety protocols among branch staff. Conduct regular safety inspections and address any safety concerns promptly.
- **Performance Monitoring**: Monitor key performance indicators (KPIs) to track the performance of branch operations. Analyze data and metrics to identify trends, patterns, and areas for improvement. Take proactive measures to address operational inefficiencies and bottlenecks.
- **Process Improvement**: Identify opportunities for process improvement and operational optimization. Implement initiatives to streamline workflows, reduce costs, and enhance operational effectiveness.

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person


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