Escalation (Service Recovery)

**Eligibility : Good communication both verbal and written in Malyalam or Experience in Debt Recovery** **Responsibilities**: **Negotiation**:Utilize negotiation skills to agree on suitable payment arrangements and deadlines, while considering the debtor's financial situation and the organization's policies. **Maintaining Records**: Maintain accurate...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Full Job Description**: **Job summary**: We are looking for a motivated Recovery Executive with 1+ year of experience in recovery or field sales. The role involves handling collections, follow-ups with clients/customers, and maintaining positive relationships while ensuring timely recovery of dues **Responsibilities**: - Visit clients/customers for...

About the Department:Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations.The interventions are manual in nature as the team is responsible for doing root cause analysis of the grievances and process recovery for the...

**Job Title**: Recovery Officer **Location**: Nagpur **Company**: Sakksham Finserv LLP (Partnered with Godavari Urban Bank) **Job Type**: Full-Time | Field Job **Job Summary**: Sakksham Finserv LLP is looking for a dynamic and responsible **Recovery Officer** to manage overdue accounts including **NPA,** **Home Loans**, **Personal Loans**, and other...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

COMPANY – Electric Scooter Manufacturer ( Part of a large group with group turnover of Rs 3000 crores )Designation – Sr. Executive - RECOVERYReports To – ManagerLocation – Mumbai ( Andheri Chakala )Responsibility – Manage recovery of vehicle sold & returned​Please send your CV mentioning your current salary , expected salary and notice...

We are looking for experienced Telecallers with a strong background in the Banking or Financial Services industry, preferably in loan recovery and payment follow-ups.The role involves engaging with customers, explaining repayment procedures, and ensuring timely recovery of dues.Key ResponsibilitiesMake outbound calls to customers for payment reminders and...

Location:GhatkoparExperience: 1 Year of exp in RecoveryIndustry: Ayurveda Healthcare (Corporate Clinic Setting)Sundays are workingTiming : 8:00am - 5:00pm, 10:00am - 7:00pm Flexible (11:00am - 8:00pm)Role Overview:We are looking for a responsible and compassionate Recovery Doctor / RMO who will overseepatient recovery during and after Ayurvedic therapies....