Escalation (Service Recovery)

Service Recovery Executive (Escalation) at , you will be responsible for handling escalated customer complaints and resolving complex issues efficiently. Your primary role will be to address concerns that regular support teams could not resolve, ensuring that customers have a positive experience and that any service issues are promptly corrected. Key...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

About the Role: Key Responsibilities: - Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries. - Provide clear, step-by-step troubleshooting assistance to customers. - Maintain detailed and accurate records of customer interactions. - Collaborate with internal teams to escalate and resolve complex technical...

**Responsibilities** - Negotiate payment plans and settlements with debtors. - Maintain accurate records of all collections activities. - Provide regular reports to management on collections progress. - Work closely with other departments to resolve any issues related to debt recovery. - Ensure all collections are conducted in a professional and ethical...

Responsibilities - Negotiate payment plans and settlements with debtors. - Maintain accurate records of all collections activities. - Provide regular reports to management on collections progress. - Work closely with other departments to resolve any issues related to debt recovery. - Follow up on overdue accounts and ensure timely payments. - Identify and...

RO Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking RBI Regulatory guidelines The job entails attending customer complaints received from Banking Ombudsman RBI NCH CPGRAM Govt bodies SEBI etc Having thorough knowledge of...

**Title**: Debt Recovery Agent - B2B Overdue Invoice Collection **Location**: Andheri West **Employment Type**: Full-time **Reports to**: Debt Recovery Manager **About company**: Taurus Collection stands as a distinguished B2B & B2C collection agency, transcending conventional norms. With an unwavering commitment to excellence, we extend a 'No...

**Job Title**: Recovery Officer **Location**: Nagpur **Company**: Sakksham Finserv LLP (Partnered with Godavari Urban Bank) **Job Type**: Full-Time | Field Job **Job Summary**: Sakksham Finserv LLP is looking for a dynamic and responsible **Recovery Officer** to manage overdue accounts including **NPA,** **Home Loans**, **Personal Loans**, and other...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...