Telecaller Counselor

4 days ago

Bengaluru Karnataka, India IAMT GLOBAL ACADEMY Full time

We are seeking enthusiastic and persuasive Telecaller Counselors to join our team at the Bangalore branch. This role involves engaging with potential students and guiding them toward selecting the right courses/programs based on their interests and career aspirations.

**Key responsibilities**
- Make outbound calls to prospective students to provide information about our courses and services.
- Counsel and guide students based on their educational background and interests.
- Build and maintain positive relationships with students and their families.
- Follow up with leads to ensure they receive timely and accurate information.
- Maintain accurate records of calls and counselling sessions in the CRM system.
- Meet daily and monthly call targets and conversion goals.

**Qualifications and Skills**:

- Education**:Fresh graduates in MBA, BBA, BCom, or BA.
- Language : Kannada, Tamil, Malayalam
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Proficient in English and local languages (knowledge of Hindi is a plus).
- Basic computer skills and familiarity with CRM software is advantageous.
- Friendly and approachable personality with a student-centric approach.

**Perks and Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training provided for freshers.
- Opportunity to grow within the organization.
- Collaborative and supportive work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

Expected Start Date: 26/12/2024

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