Customer Service Assistant
7 hours ago
Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels.
WE ARE HIRING
**Job Title: Customer Service Assistant**
**Package - 14000 to 16000**
**Job Location - Karapakkam, Chennai**
**Qualification: Any Graduate / 12th / Diploma**
**Shift Timings: General shifts / Rotational Week Off**
**Language: Good Communication in English / Tamil**
Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.
Provide accurate and helpful information to customers regarding policies.
Handle and resolve customer complaints, escalating issues when necessary.
Problem Resolution:
Investigate and analyze customer problems or concerns and provide effective solutions.
Work closely with other departments to resolve complex issues and ensure timely resolution.
**Skills**:Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.
A customer-centric mindset and a passion for delivering exceptional service.
**Note: Immediate joiners preferable **
**Salary**: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
Ability to Commute:
- Perungudi, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Perungudi, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7200585283
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