Tele Caller Executive

1 week ago


Banashankari Bengaluru Karnataka, India SUYAJ'S DENTAL CARE Full time

**Roles and Responsibilities**

**1. Customer Communication**:

- Call potential or existing customers to inform them about services or products.
- Address customer queries and provide accurate information.

2. **Lead Generation**:

- Obtain customer information through calls.
- Convert cold leads into warm leads by explaining benefits.

**3. Sales Support**:

- Convince customers to purchase products or services.
- Meet daily or monthly sales targets.

**4. Record Keeping**:

- Maintain call logs and document customer feedback.
- Update the CRM or database with relevant customer information.

**5. Follow-ups**:

- Call back customers who showed interest but didn't commit initially.
- Follow up with existing customers to maintain relationships.

6. **Complaint Handling**:

- Resolve issues by coordinating with the support team.
- Escalate unresolved problems to supervisors.

**7. Product Knowledge**:

- Stay updated with product features, pricing, and new launches.

**8. Compliance**:

- Adhere to telemarketing rules and guidelines.
- Maintain professionalism during calls.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Kannada (required)
- English (required)

Work Location: In person



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