People Operations Administrator

The People Operations Administrator is responsible for supporting day-to-day HR activities across the People and Culture (P&C) division. The position is headquartered in India reports to the Senior Director, People Operations. This position will be responsible for supporting a global team (APAC, EMEA & AMER).

CFA Institute is the world’s largest association of investment management professionals. As a global, independent organization, with a community of more than 175,000 members and 150+ member societies, we lead the investment profession by promoting the highest standards of ethics, education, and professional excellence for the ultimate benefit of society.

At CFA Institute, we care about our employees’ mental, physical, social, and financial well-being. That’s why we are committed to providing a comprehensive, competitive benefits package that offers flexibility to make choices that meet their needs:
- Health & Well-being benefits that are amongst the best in the industry with full comprehensive Medical, Dental, and Vision for employees and their family members- Comprehensive Leave and Time Off plans- A focus on Financial Well-being means that we stack our retirement benefits against the most competitive standards.- Flexible work arrangements- Wellness, Education, and Employee Assistance Benefits

Job Description Summary:
ESSENTIAL FUNCTIONS

Responsibilities include but are not limited to:

- Act as the primary liaison between P&C, procurement and accounts payable teams managing and owning the contract, PO and invoicing process for all of P&C.
- Provide support to all parties of the contract administration process with Procurement to ensure smooth, efficient and timely completion of contracts and to identify opportunities for improvement.
- Ensure Contracting, PO & Invoicing process is followed based on SLAs established.
- Partner with Benefits to streamline and improve Contracting, PO & Invoicing process for all global vendors.
- Carry out a variety of HR data management tasks in Workday.
- Manage Talent Acquisition interview scheduling, and act as a backup for the HR Coordinator with other administrative recruitment responsibilities occasionally.
- Support the P&C team with a variety of general administration duties including data auditing, HR Help Desk servicing, data entry into Workday, & ad-hoc Workday support

REQUIRED SKILLS & QUALIFICATIONS
- Experience working in a Human Resources, Legal, or other environment centered around managing time sensitive and confidential issues and projects.
- Technical experience utilizing HRIS and/or other data management systems; Workday experience is preferred.
- High level of organization, time management, and attention to detail while managing competing priorities and changing expectations.
- Ability to handle confidential and sensitive information with a high degree of professionalism.
- Excellent communication and interpersonal skills, including a professional and diplomatic demeanor, the ability to engage with staff at all levels, and customer service mentality.
- Strong team player, willingness to contribute to the overall success of the People & Culture department.
- Demonstrated good judgment and mature business skills.
- Willingness to learn, ask questions, and take initiative rather than just follow directions.

PHYSICAL REQUIREMENTS
- Flexible Work Arrangement; eligible for FWA 1 or 2

TRAVEL REQUIREMENTS
- Less than 5% travel

LEADERSHIP CAPABILITIES
- Strategic - Connects ideas, resources and processes, with an outside-in perspective, to define winning solutions; employs a broad, global perspective and digital mindset to disrupt and transform
- Growth mindset - Learns and grows through experimentation and failure; embraces challenges with persistence and resilience; demonstrates a willingness to risk failure and sees it as a key learning opportunity
- Accountable - Understands role and takes full ownership of their own, their team’s, and the organization’s success or failure; achieves efficient, timely, quality results through the effective leadership of others
- Agile - Navigates complexity, challenges and ambiguity with confidence; creates an environment of learning to drive optimal outcomes; employs a continuous improvement mindset; encourages rapid, flexible response to change

This job description is a summary of job requirements and duties and is not intended to be an exhaustive list of all areas of responsibility.

**Job Description**:


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