Client Servicing Executive
2 weeks ago
Build and maintain strong relationships with clients to ensure their needs are met and their expectations are exceeded.
- Serve as the main point of contact for assigned clients, addressing their queries and concerns in a timely and professional manner.
- Actively listen to clients' requirements and provide appropriate solutions or recommendations to meet their business objectives.
- Collaborate with internal teams, such as sales, marketing, and operations, to ensure seamless delivery of services and resolution of any client issues.
- Conduct regular client meetings to review performance, discuss new opportunities, and gather feedback to improve customer satisfaction.
- Prepare and deliver presentations or reports to clients on service performance, key metrics, and progress towards goals.
- Identify upselling or cross-selling opportunities within existing client accounts and work towards achieving revenue targets.
- Monitor market trends and competitors to stay informed about industry developments and provide strategic insights to clients.
- Stay updated on product knowledge and industry trends to effectively communicate product benefits and features to clients.
- Maintain accurate and up-to-date client records, sales activities, and communications in the CRM system.
**Job Type**: Regular / Permanent
**Salary**: ₹8,938.43 - ₹38,310.86 per month
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8527499237
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