International Voice Process

**Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...

Responsibilities - Handle outbound client calls regarding product/service inquiries and issues - Provide accurate information and assistance to customers - Resolve client queries in a professional manner - Maintain client records and update information in the system - Identify and escalate priority issues to the appropriate team - Achieve individual and team...

Industry Type Analytics / KPO / Research Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: - full Time, Permanent Education: - Any Graduate in Any Specialization Should have very good communication skills in English Should have Good Knowledge & Expertise in US healthcare medical terms. Knowledge of insurance...

**Company Details**: **Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company** Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join...

About the company: - Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data...

**Customer Support Representation** **- **Hiring for voice/Non voice process - Rotational Shifts and Night Shift - 5 days working with 2 rotational week off - SALARY - 15,000 to 30,000 on hand + Incentives - Should be resident in Ahmedabad - **Graduation preferred** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 -...

_We are located at The First, Vastrapur. _**Shift times are 3:20 AM to 12:30 PM IST.**_ **The Role**: - Close Warm & Cold leads over the phone. - Book appointments for BDM's based in Australia. - Qualifying the customers based on criteria provided by company. - Overcome objections with quality conversations. - Provide recommendations to meet the needs of...

**Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...

Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable. - Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software - Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient...

**About us**: Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team....