International Voice/non Voice Process

**Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...

Only females are preffered - Lead generators - UK Sales Executives - English Truecaller Age critearea - DOB not above 1986. Client Relationship II Lead Generation II Cold Calling Good english UK SHIFT Qualifications Skills - Fluent English (compulsory) Education - Minimum 12th Pass Experience - 0 to 3 Years’ ( sales experience Or International...

**Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...

Responsibilities - Handle outbound client calls regarding product/service inquiries and issues - Provide accurate information and assistance to customers - Resolve client queries in a professional manner - Maintain client records and update information in the system - Identify and escalate priority issues to the appropriate team - Achieve individual and team...

Industry Type Analytics / KPO / Research Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: - full Time, Permanent Education: - Any Graduate in Any Specialization Should have very good communication skills in English Should have Good Knowledge & Expertise in US healthcare medical terms. Knowledge of insurance...

About the company: - Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data...

_We are located at The First, Vastrapur. _**Shift times are 3:20 AM to 12:30 PM IST.**_ **The Role**: - Close Warm & Cold leads over the phone. - Book appointments for BDM's based in Australia. - Qualifying the customers based on criteria provided by company. - Overcome objections with quality conversations. - Provide recommendations to meet the needs of...

Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable. - Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software - Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient...

**About us**: Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team....

Explain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...