D365 Customer Service

21 hours ago


Remote, India Sureminds Solutions Pvt. Ltd. Full time

Additional Info - "Good working knowledge on.Net, C#, JavaScript, HTML and CSS. 6- 8 Years experience as a consultant with implementation of Microsoft Dynamics CE/CRM. At least 2-3 end-to-end implementations completed in D365 CE Strong technical knowledge and functional understanding of Dynamics 365 CRM apps like Sales, Marketing, Customer Service and Field Service. Hands-on experience with Power Platform (Portals/ Power Pages, Power Apps, Automate, Power BI). Experience in developing Data Migration packages using SSIS (Kingsway soft connector) OR Scribe OR ADF OR any equivalent tool. System integrations with Dynamics 365 Online - tools, techniques, and best practices. Hands on experience working in Logic Apps and Azure Functions. Familiarity with various Azure resources and preferably working experience. Good understanding of software development lifecycles (preferably Agile), development management, release management, data migrations, cut-over planning and hyper care support Knowledge of Azure DevOps & CI/CD implementation is an advantage. Microsoft certification on one or more Microsoft Dynamics 365 CE modules" Additional Information: SPOC- Raja laxmi Mandatory Skills - D365 configuration & customizations (web resources), C# plugins and actions, D365 customer insights - journeys,Journeys and Segments, D365 Custom API, Power Automate, Event Management, Power portals,Logic Apps, Azure Dev Ops (Build and Release Automation) Azure Functions, ADLS storage containers, HTML/CSS, D365 customer insights - data, API Management Pay: ₹155,474.60 - ₹2,000,000.00 per year Schedule: - Day shift - Fixed shift - Monday to Friday - Morning shift Supplemental pay types: - Commission pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 6 years (required) - Customer service: 3 years (preferred) - D365 CE/CRM: 3 years (preferred) - Power Platform: 3 years (preferred) - Data migration: 3 years (preferred) - Azure Function: 3 years (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: Remote


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