Junior Service Technician Office Assistant

3 days ago

Kochi Kerala, India SERVITE Full time

Job Summary:
The Service Technician is responsible for installing, maintaining, and repairing a variety of equipment and systems. The role requires a thorough understanding of technical aspects, excellent problem-solving skills, and the ability to work independently or as part of a team.

**Key Responsibilities**:

- **Installation and Setup**:

- Install and configure new equipment and systems as per specifications.
- Ensure installations comply with safety standards and regulations.
- **Maintenance and Repair**:

- Perform routine maintenance and preventive servicing of equipment.
- Diagnose and troubleshoot issues to identify faults and determine the best solutions.
- Repair or replace defective components or systems.
- **Customer Service**:

- Provide excellent customer service by addressing client inquiries and concerns.
- Educate customers on proper usage and maintenance of equipment.
- **Documentation**:

- Maintain detailed records of services performed, parts used, and work completed.
- Generate service reports and update maintenance logs.
- **Safety and Compliance**:

- Adhere to all safety guidelines and protocols to ensure a safe working environment.
- Comply with company policies, industry standards, and legal regulations.
- **Continuous Improvement**:

- Stay updated with the latest industry trends, technologies, and best practices.
- Participate in training programs to enhance technical skills and knowledge.

**Qualifications**:

- **Education**:

- High school diploma or equivalent required.
- Technical certification or associate degree in a related field preferred.
- **Experience**:

- Proven experience as a Service Technician or similar role.
- Hands-on experience with a variety of mechanical and electrical systems.
- **Skills**:

- Strong diagnostic and problem-solving abilities.
- Proficiency in using hand tools, power tools, and diagnostic equipment.
- Excellent communication and customer service skills.
- Ability to read and interpret technical manuals and diagrams.
- **Physical Requirements**:

- Ability to lift heavy equipment and perform physically demanding tasks.
- Willingness to work in various conditions, including confined spaces and heights.

**Working Conditions**:

- May involve traveling to customer sites.
- Work may be required outside of regular business hours, including weekends and holidays.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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