Root Cause Analysis for Issue Resolution

2 weeks ago

Pune, India Tata Technologies Full time

Domain

Quality

Role

Root Cause Analysis for issues resolution

Function

BCI, CCLP, PFDI, PRS

Qualification

Bachelor of Science in Engineering - Mechanical, Electrical, Aerospace/Aeronautical, Biomedical/Biomechanical/Bioengineering, Chemical, Civil or Materials

Experience

3-12 years

Skills:

- Effective verbal and written communication skills with the ability to deal with a variety of people at alllevels of the organization
- Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organizationSelf -directed, team oriented with demonstrated planning/problem-solving skillsExperience and working knowledge of computer systems and software required
- Assertive and ambitious nature
- Results oriented
- Motivated to make a positive impact in the work environment and on the quality of the products produced
- Knowledge of APQP/PPAP & Supplier Quality Manual.
- Statistical data analysis and metrology principles, Root Cause Analysis methods.
- Knowledge of defect resolution, escalation processes and follow up.
- Understanding of vehicle design, assembly, and process control.
- Understanding of tooling and in plant processes.
- Strong analytical, problem-solving and communications skills with ability to work with cross-functional teams.
- Ability to develop an action plan and drive the procedures for issue resolution.
- Proficient in Microsoft suit and Google, TeamCenter Cad is a plus.
- Self-motivated. Able to meet deadlines with ability to work with cross-functional teams.
- High level of proficiency in English (speaking, reading, writing)

**Job Description**:

- Deploy quality management tools for the qualification of incoming parts and assemblies.
- Responsible for issue Root Cause Analysis.
- Update supplier compliance dashboard and lead quality reviews, prioritizing supplier compliance actions consistent with expected vehicle quality.
- Responsible for the compliance and quality of parts and assemblies.
- Lead supplier quality reviews to ensure compliance actions consistent with vehicle quality.
- Propose pilots for issue resolution.
- Responsible for escalation process based on the business criteria for parts and assemblies.
- Leads coaching for the strategic suppliers on the execution of complaint process and issue resolution.
- Ensures root cause analysis and manages change requests to guarantee 100% quality at launch.
- Manage correlation of measurements to KPIs and ensures data integrity.
- Performing root cause analysis of quality issues, often using advanced problem-solving tools (Kepner-Tregoe, Shainin Red X, Design of Experiments, etc.) recommending and implement cost-effective permanent corrective actions.
- Analyze quality data from internal and external indicators.
- Manage engineering changes working with a cross-functional team to ensure timely execution.
- Conduct product evaluation tests to ensure robustness of product or process change before full implementation and will be the point of contact for engineering quality and all product-related incidents.
- Ensure delivery of third-party quality metrics, provide creative thinking to the analysis of data and the identification of new opportunities.
- Plan, prioritize, set goals and manage multiple projects in a technical and business environment.

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