Telecaller

2 days ago

Bengaluru Karnataka, India Solid Performers Private Limited Full time

**Job Role - Telecaller**

**Key Responsibilities**:

- Initiate and manage high volumes of outbound calls to potential clients, ensuring that the targets are being met on a daily basis.
- Identify customer needs, answer inquiries, and guide them through the sales process to achieve company targets.
- Be well-versed with the company’s CRM software products and services to explain features and benefits effectively to prospective clients.
- Build and maintain strong relationships with clients, providing them with relevant information and addressing their concerns to improve customer satisfaction.
- Maintain accurate records of interactions with leads and clients in the CRM system, ensuring all communication is documented and up-to-date.
- Consistently meet daily, weekly, and monthly call targets as set by the management.
- Conduct follow-up calls to prospective clients, providing necessary information or addressing queries that may help close the deal.
- Stay updated with the latest trends and technologies in the industry to improve telecalling techniques and enhance lead conversion.
- Approach every interaction with confidence and a positive attitude, helping to establish trust and effectively engage with customers.

**Requirements**:

- Must have a genuine interest in interacting with customers and driving sales through calls.
- Excellent verbal communication and convincing skills, with fluency in both **English **and **Hindi**.
- Ability to work independently and manage time efficiently to meet daily call targets.
- **Must have a laptop**:

- Willingness to collaborate with the sales and marketing team to optimise lead conversion.

**Preferred Qualifications**:

- Experience in telecalling or any customer-facing role is an added advantage, but freshers with strong communication skills in English and Hindi are encouraged to apply.

Location: Kumaraswamy Layout

Timings: 9:15am to 6:15pm

Monday to Friday: Work from Office

Saturdays WFH

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- Do you have a laptop?
- Are you comfortable working 5 days from office?

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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