Claims Processor

4 days ago

Pune Maharashtra, India Davies Full time

**Description**:
**Key Responsibilities**:

- Manage the full lifecycle of travel insurance claims, from registration to final settlement.
- Assess the nature and extent of loss based on the provided documentation and policy terms.
- Take ownership of claims through to the settlement stage, ensuring accurate assessment of loss and calculation of payable amounts.
- Review claim documents to confirm policy coverage or request additional substantiation.
- Access third-party client systems to retrieve and verify claim data and transfer it to internal systems.
- Perform manual checks on policy details where automation isn’t in place.
- Ensure claims are reviewed and processed within predefined service timelines (7/14/21/28 days).
- Support quality checks and audit readiness by maintaining detailed claim records.

**Skills, Knowledge & Expertise**:

- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite or related software.

**About Davies**:
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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