Global Care Executive

3 days ago


Mumbai Maharashtra, India Witty International School Full time

India
- Full-Time
- 30th Sep 2025

**Qualifications**
- B.COM

**Overview**
- Global Care Executive

**Responsibilities**
- A Global Care Officer’s primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:

- Resolving Parental Complaints and Concerns
- Building Posi3ve Rela3onships
- Parent Connect Calls
- Parent Feedback Management
- Student Admission and Enrollment concerns

**Skills Description**
- Required Skills & Qualifica3ons
- 1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school
- 2. Strong verbal and wrijen communica3on skills.
- 3. Proficiency in handling customer service sofware, CRM tools, and MS Office.
- 4. Excellent problem-solving and conflict-resolu3on abili3es.
- 5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.
- 6. High level of pa3ence, empathy, and ajen3on to detail

**Skills**

Customer Service

**Disclaimer


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