Intern (Information Technology)
4 days ago
**Job Purpose**:
**Key Responsibilities**:
- Serve as the first point of contact for internal IT support requests.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage user accounts, permissions, and access rights.
- Provide support for IT-related projects and initiatives.
- Document and track all support requests and resolutions.
- Assist with the setup and maintenance of network infrastructure.
- Conduct regular system updates and backups.
- Ensure compliance with IT policies and procedures.
- Provide training and support to employees on IT systems and software.
- Collaborate with other IT team members to improve system performance and reliability.
**Key Competencies**:
- B.Tech, Computer Science, or a related field is preferred.
- Strong knowledge of computer hardware, software, and network systems.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
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