Student Relationship Officer

2 days ago

Pune, India SalesPropel Full time

**TALENTEDGE****:

Full Time
Pune
Posted 5 months ago
- Talentedge is an Ed-tech firm that is changing the way India learns. We are first to introduce
- live and interactive learning in digital format.
- We offer courses jointly with world-leading institutes and corporates. Talentedge partners
- with top Indian & International institutes including IIMs, XLRI, MICA, and also with
- renowned corporates like Society of Human Resource Management (SHRM) and others. Our
- ability to recreate classroom type interactions in the virtual world has struck a chord with
- over 5, 00,000 individuals and corporate learners. Talentedge is one of the first Ed-tech
- organizations to be credited with an ISO: 9001-2008 certification
- **Job Description**:
- Following an escalation matrix for customer service using TAT based approach
- Will be responsible for collection of the pending fees.
- To be in constant touch with the students to ensure that they complete the course in timely

manner.
- indicators (KPIs)
- Preparing reports for your Line Manager on performance against these KPIs

Requirement:
- Graduate with excellent communication skills.
- Should be a customer centric and approachable individual.
- Experience in customer service will be an added advantage.

**Job Features**:

Job Category
ED-TECH
Job Role
Student Relationship Officer
Grade
Officer
Department
Sales
Experience
0-2 years
CTC
2-3 lacs
No of Positions
No of Positions

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