Retail Sales Merchandiser

1 day ago


Howrah West Bengal, India Nornament Designers Pvt Ltd Full time

Job Summary:
The Jewelry Sales Associate is responsible for providing exceptional customer service, assisting customers in selecting jewelry pieces, and achieving sales targets. This role involves building strong relationships with customers, maintaining store standards, and ensuring a seamless shopping experience.

Key Responsibilities:
1. Greet customers warmly and establish rapport to understand their needs.

2. Provide detailed information about jewelry products, including gemstones, metals, and craftsmanship.

3. Assist customers in selecting suitable pieces for special occasions, such as weddings, anniversaries, or gifts.

4. Offer personalized recommendations based on customer preferences and budget.

5. Handle inquiries, concerns, and complaints professionally.

6. Drive sales by actively engaging customers and promoting products.

7. Upsell and cross-sell complementary items to maximize sales opportunities.

8. Maintain up-to-date knowledge of the jewelry industry, trends, and collections.

9. Ensure proper display and organization of jewelry items according to company standards.

10. Assist in arranging promotional displays and seasonal decor.

11. Participate in stock audits and inventory management activities.

12. Maintain a client database to inform customers about new arrivals, promotions, or custom orders.

Previous experience in retail, luxury sales, or jewelry sales preferred.

Strong interpersonal and communication skills.

Knowledge of gemstones, precious metals, and jewelry design is an advantage.

Proficiency in POS systems and basic computer skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Work Location: In person


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