Sales Representatives

**Ready to Make an Impact in Telecommunications? Join Moose Technology**

MooseTechnology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative solutions to Swoop a fast-growing, innovative telecommunications company dedicated to Connecting People and Improving Lives. Swoop is a leading fixed wireless provider and has one of Australia’s largest wireless footprints and coverage area. Our world-class network is designed and scaled to deliver ultra-reliable, high throughput, flexible network services, with industry leading delivery times. We handle a wide range of customer inquiries, resolve technical issues, and manage essential back-office functions to ensure smooth operations and customer satisfaction. Our commitment to excellence has made us a trusted partner for reliable customer service and efficient administrative support. Priding ourselves on fostering a collaborative work environment, driven by creativity and a commitment to excellence. Our core values - Customer Delighters, Excellence Mavericks, Collaboration Champions, Integrity Warriors and Lifelong Learners - drive us to excel. We are committed to fostering an inclusive and supportive work environment, where every voice is heard and valued.

**Ready to Elevate Your Career? Become a Sales Representative at Moose Technology**

Under moderate supervision, the Inside Sales Representative is responsible for achieving customer acquisition and revenue growth objectives through converting direct customer enquiries into increased sales, mostly through telephone/digital interaction. The role also includes providing basic service support and account-related assistance to ensure a smooth customer experience and foster long-term relationships.

Position Title: Inside Sales Representative

Department: Sales and Marketing

Location: Kolkata, West Bengal

Work Mode: Onsite (Work from Office)

**Role and Responsibilities**:

- Establishing and/or maintaining a direct relationship, primarily through telephone/digital contact, with new and existing clients to determine their present and future business needs and proposing suitable products, services, and upgrades to maintain and grow revenue for the organization.
- Understanding customer needs and requirements is important. - Routing qualified opportunities to the appropriate sales team member where relevant for further development and closure.
- Closing sales and achieving relevant targets. - Maintaining and expanding customer relationship management database of prospects within assigned territory. - Working with other members of the sales team where possible to build pipelines and increase revenue opportunities.
- Ensuring customers receive a high level of service that differentiates the Company from its competitors.
- Providing basic service support such as assisting customers with account-related queries, troubleshooting minor service issues, and coordinating with relevant departments to ensure timely resolution.
- Assisting customers with billing inquiries, account updates, and general service information to enhance customer satisfaction and retention.
- Identifying and gaining new business through following up referrals/leads and keeping abreast of competitor’s sales strategies.
- Coordinating, conducting, and participating in sales promotions, campaigns, events, and displays when needed. Any other tasks as required.

**Your WHS Responsibilities**:

- Take reasonable care for personal safety and the safety of others. This includes physical and psychological safety
- Not put others at risk of injury or harm. This includes physical and psychological safety
- Comply with any reasonable instruction to allow compliance with:

- WHS legislation including codes of practices and standards;
- Swoop Documented safe systems of work; and Training whether it be provided by Swoop personnel or external training organizations
- Cooperate with management for the implementation of any reasonable work health and safety policy or procedure.
- Immediately report workplace incidents to line manager and assist in incident investigations as required

**Your Qualifications & Experience**:

- Excellent verbal and written communication skills
- Well-developed interpersonal skills and the ability to build positive customer relationships
- Resilience and ability to remain disciplined and motivated when faced with rejection
- Positive attitude and ability to contribute positively to team dynamic
- Passion for sales and a competitive spirit
- Strong attention to detail and accuracy skills.
- Strong prioritization and time management skills.

**Why Join Moose Technology?**

Be part of a forward-thinking company that values precision, agility, and world-class customer experience. Make an impact on a global scale and advance your career with us

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Application Question(s):

- Should have the knowledge