Solution Architect

**This is us**

**Esko**, a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.

**Esko, Brand Solutions** is a business unit within Esko and it helps its customers make the best packaging for billions of consumers. Our product portfolio supports and manages the packaging and print processes for consumer-packaged goods (CPG) brands, pharma, life science, and retail customers.

Esko solutions are used in packaging management (WebCenter), asset management (MediaBeacon), artwork creation and 3D visualization (Studio), structural design (ArtiosCAD), prepress, workflow automation (Automation Engine), quality assurance, sample-making, palletization (CapePack), supply chain collaboration and/or the production of signage and displays.

**Our core values**

We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and creates a driven advantage in the markets we serve.

**The role**

The **SOLUTION ARCHITECT** role offers a unique opportunity to contribute your talents and experience to a growing team. Every day will be different, working on a diverse range of projects, technologies, and customers ensuring that the design and implementation of a product are aligned with enterprise guidelines, standards, and validated approaches.

In this role, you will focus on customer use cases and processes, analysis workshops, business process optimizations, and building configured management systems and integrations using Esko software. As a Solution Architect in the project, you will lead the design, development, and implementation of c solutions for our customers using our products, best practices, and services. You will also contribute towards mentoring and coaching junior solution architects and other team members. You will manage customer expectations and ensure customer satisfaction. You will identify and resolve technical issues and risks.

You will contribute to the continuous improvement of our products, services, and processes.
- Able to prosper in a fast-paced environment that fosters change, creativity, and flexibility
- You have effective communication and presentation skills both verbal and written
- Technically well-grounded and have a hands-on demeanor
- Confident in preparing and delivering customer technical demonstrations and facilitating workshops
- Enthusiastic and adept about collaborating with others toward a common goal
- Adept at drafting and communicating robust software documentation and executing on global quality and deployment processes

**Key responsibilities**:

- Lead the end-to-end design of enterprise software implementations with an emphasis on the business impact and value
- Create and implement software systems using Esko products, best practices, and services, ensuring they meet the requirements of scalability, performance, and maintainability
- Monitor and evaluate the outcome and effectiveness of the solutions on the business operations
- Identify, manage, and mitigate technical risks and issues, and communicate them to the relevant stakeholders.
- Ensure the quality and consistency of the solutions, and adhere to our SILC standards and best practices
- Stay updated with the latest product releases and emerging solutions, contribute towards improving Esko best practices
- Provide guidance, feedback, and training to the solution architects and development teams
- Ensure quality assurance and QMS compliance by following the standard operating procedures (SoPs), best practices, and UX guidelines

**We are looking for a professional who is**:

- Standout Colleague - relationship savvy people who intentionally make connections with both internal partners and external contacts.
- Motivated and driven - to focus and direct their energy and efforts towards achieving success
- Doer - build dedication and trust through strong work ethics and a hardworking customer service demeanor
- Strong Teammate who seeks feedback to continuously improve programs
- Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences

**Your Education and/or Background Experience will include**:

- Bachelor's or master's degree (or equivalent professional qualification)
- Background in computer science, general knowledge of software programming, development, and deployment practices
- 5+ years'