Ojt : Front Office (Resort)

1 week ago

Vadodara Gujarat, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- OJT: Front Office (Resort)

Job location:

- Vadodara

**Salary**:

- 15,000-18,000

**Experience**:

- Total experience:

- 2 years of experience in customer service or hospitality
- Minimum experience:

- 1 years of experiences hotel industry

Education:

- High school diploma or equivalent. Pursuing a degree or certification in hospitality management or a related field is preferred.

Eligibility:

- **ONLY FEMALES**

Skillset:

- Good communication skills
- Proficiency with MS Office

**Language: English, Hindi, Marathi, Gujrati**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
As a Front Office Intern at our esteemed resort, you will be an integral part of our hospitality team, ensuring exceptional guest experiences from check-in to departure. This hands-on opportunity provides valuable insights into resort operations, guest relations, and administrative tasks, setting a solid foundation for a career in the hospitality industry.

**Responsibilities**:

- Greet guests warmly and assist with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Maintain a professional demeanor and uphold the highest standards of customer service.
- Assist in reservation management and room allocation to optimize occupancy.
- Provide information about resort facilities, services, and local attractions.
- Collaborate with other departments to ensure seamless guest experiences.
- Perform administrative duties such as data entry, filing, and correspondence.
- Uphold resort policies and procedures to ensure guest safety and satisfaction.
- Support senior staff in various front office tasks and projects.
- Embrace opportunities for learning and professional growth within the hospitality industry.

**Requirements**:

- Strong communication and interpersonal skills.
- Excellent customer service abilities with a positive attitude.
- Ability to work effectively in a fast-paced environment.
- Attention to detail and accuracy in handling guest information.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Enthusiasm for providing exceptional guest experiences.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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